Free delivery of prescriptions within two working days, with clear information about discreet packaging and
how your details are handled by Five Ways Pharmacy.
Call the pharmacy team for delivery questions, discreet packaging information, and practical support during
opening hours.
Packaging & discretion
Handled professionally where applicable
Where applicable, pharmacy items are handled professionally and with appropriate care. The pharmacy team can
confirm delivery details for your service.
Discreet packaging may be used where appropriate
Handling arrangements can vary depending on the pharmacy service
The pharmacy team can confirm the most suitable delivery details for your question
Privacy and confidentiality
How your details are handled
Five Ways Pharmacy handles patient information carefully and confidentially. Only provide the information
needed for the pharmacy team to support your request or respond to a practical delivery question.
Share only the details needed for the team to understand your question
Patient information is used to support care, communication, and appropriate next steps
If you need more information about confidentiality, speak to the pharmacy team directly
Delivery support
What delivery support can cover
If you have a question about prescription delivery, Five Ways Pharmacy provides free delivery of prescriptions
within two working days. The pharmacy team can also help with practical delivery questions.
Checking the most suitable next step for a pharmacy service
Practical delivery queries linked to an existing pharmacy service
Confirming what information the team may need from you
Explaining the most suitable delivery support for your question
Privacy and confidentiality
Information is handled with care
Five Ways Pharmacy treats patient information carefully and confidentially. Only share the details that are
relevant to your pharmacy request, delivery query, or follow-up support.
Patient details are used only for support, communication, and care purposes
You may be asked for relevant information so the team can identify the right next step
The pharmacy team can answer general confidentiality questions if you are unsure what to share
If you need more information, the pharmacy team can explain the most suitable next step
What to do if something is wrong
Useful next steps for common concerns
If something does not seem right, the pharmacy team can help you understand the most suitable next step for
your service.
Delivery question
What to do
Contact the pharmacy team with the relevant service details so they can confirm the most suitable next step.
Yes. Five Ways Pharmacy provides free delivery of prescriptions within two working days.
How do I ask about a delivery?
Call the pharmacy team and explain the service or delivery question so they can confirm the most suitable next step.
How is my information handled?
Five Ways Pharmacy handles patient information carefully and confidentially, and only asks for the details
needed to support your request or respond to your query.
What should I do if I have a delivery problem?
Call the pharmacy team as soon as you can with the relevant details so they can advise on the most suitable next step.
Can I ask about discreet packaging?
Yes. Where applicable, pharmacy items are handled professionally and with appropriate care, and the pharmacy
team can confirm delivery details for your service.
Important guidance
Five Ways Pharmacy provides free delivery of prescriptions within two working days. The pharmacy team can also
explain any practical delivery questions and what information is needed for your service.